Terms and Conditions

1. Agreement to Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. This agreement is effective immediately upon your first use of our services or website. If you do not agree to these terms, please discontinue use of our services immediately.

2. User Obligations and Conduct

As a user of our services, you agree to the following obligations:

3. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• • Using our services for any unlawful purpose or in violation of these terms
• • Attempting to interfere with, compromise, or disable our website or services
• • Harassing, threatening, or discriminating against our staff or other users
• • Impersonating any person or entity or falsely representing your affiliation
• • Collecting or storing personal data about other users without permission
• • Using our services to transmit viruses, malware, or harmful code

4. Client Responsibilities

When engaging our cleaning services, you are responsible for:

• • Securing valuable items, documents, and personal belongings before service
• • Informing us of any specific cleaning requirements or areas of concern
• • Providing access to necessary utilities (water, electricity) during service
• • Notifying us of any hazardous materials or special conditions at the property
• • Ensuring pets are secured and will not interfere with service delivery

5. Service Standards and Performance

We are committed to providing quality cleaning services. However, you acknowledge that:

• • Results may vary based on property condition and materials present
• • Some stains or damage may be permanent and beyond the scope of cleaning
• • Service times are estimates and may vary based on actual conditions
• • We will make reasonable efforts to address concerns but cannot guarantee perfection

7. Limitation of Liability and Warranties

8. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic, government actions, civil unrest, or utility failures.

9. Dispute Resolution

In the event of any dispute arising from these Terms and Conditions or our services:

• • We encourage you to contact us first to seek an amicable resolution
• • Both parties agree to attempt good faith negotiations before pursuing legal action
• • Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Metro Manila, Philippines

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Metro Manila for the resolution of any disputes.

11. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and AquaClean Pro concerning your use of our services and website. No other agreement, whether written or oral, shall be binding upon us unless expressly agreed to in writing.

13. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. We will indicate the date of the most recent update at the top of this page. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

14. Contact and Communication

By using our services, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.