Privacy Policy
At AquaClean Pro, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our website and services.
Last Updated: November 2025
Location: 125 Ayala Avenue, Makati City, Metro Manila 1226
Our Commitment to Privacy
We are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information through our website and services. We comply with applicable data protection laws and regulations in the Philippines.
Information We Collect
Personal Information You Provide
When you use our contact forms or request our services, we may collect:
- • Name and contact details (email address, phone number)
- • Service preferences and inquiry details
- • Property information relevant to cleaning services
- • Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- • Device and browser information
- • IP address and location data
- • Pages viewed and interactions with our website
- • Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- • To respond to your inquiries and provide requested information about our services
- • To schedule and deliver cleaning services
- • To improve our website functionality and user experience
- • To send service updates and relevant communications
- • To comply with legal obligations and protect our rights
- • To analyze website usage and optimize our services
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- • Service Providers: With trusted third parties who assist in operating our website and providing services
- • Legal Requirements: When required by law or to protect our legal rights
- • Business Transfers: In connection with a merger, acquisition, or sale of assets
- • With Your Consent: When you explicitly agree to share your information
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- • Secure data transmission and storage protocols
- • Regular security assessments and updates
- • Limited access to personal information by authorized personnel only
- • Employee training on data protection practices
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we securely delete or anonymize it.
Your Privacy Rights
You have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete information
Right to Erasure
Request deletion of your personal information under certain conditions
Right to Data Portability
Receive your personal information in a structured, commonly used format
Right to Object
Object to certain types of processing of your personal information
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our contact page. We will process your request promptly in accordance with applicable laws.
Note: To exercise any of these rights, please contact us through our contact form or reach out directly. We will respond to your request within a reasonable timeframe as required by applicable law.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.
Contact Us